Module Overview

This workshop is called ‘Managing Poor Performance’ but we’ve also rebranded it as ‘Managing for Success’ or ‘Having Courageous Conversations’ - because both of those are true too. If you want to find out how to turn performance around, this workshop is for you.

You will cover:

• Understanding the differences between poor performance and other issues
• 6 clever ways to tell someone they're not doing well - without any tears or anger!
• What to include in a performance plan & how to phrase it
• The way to know when to make discussions more formal
• The simple way to stop taking on the monkey and get your employee engaged and motivated to improve.

“There was lots of useful information and tools - I really enjoyed the scenarios and case studies.”

Manager, Dairy NZ

“I found learning the approach to start the converation very useful • This was one of the top 5 of all workshops I’ve ever done.”

Managers, NZ Customs Service

“The war stories made it come to life. Applying models and learning to reality was extremely useful.”

Manager, Palmerston North City Council

“Different ways to have tricky discussions and give feedback were great.”

Manager, TradeMe

The bites books

Step by step practical advice, tools and techniques on how to manage your team. Buy a copy for every manager in your business!

Ways to run the module

You can purchase the module in 4 different ways.

1. Purchase the online module for people to complete online
2. Purchase the self run workshop - and nominate a Workshop Lead.
3. If you are an experienced L&D professional you can purchase the off the shelf workshop and run this as many times as you want.
4. Get one of our accredited facilitators to come and run the workshop.

For more information just visit the shop.

Module components

For the online and self run workshops, the module components are split into: